In this FAQ, we answer some of the most pressing questions about Voice over Internet Protocol (VoIP). Our goal is to arm you with the knowledge you need in order to go out there and save on your telephone bills. Hey, there are worse missions to have in life...

These days you hear the acronym "VoIP" so much that it sounds like the Monty Python skit that launched SPAM into Internet vernacular. But it looks like this time Voice over IP is here to stay. So it's time for one of our Need To Knows so that you're armed and ready to understand its terminology and make intelligent choices among a dizzying array of VoIP products and services.