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Disappointing performance for the promising specs.
May 05, 2014
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- Interface allows tons of flexibility:
- dhcp larger than class C,
- VPN functionality
- really, the specs, name and "business class" marketing lead one to have high expectations
- expensive for the actual capabilities
- FW user interface is a bit convoluted and it can be tough to find specific functions
- hairpinning (ability to reach internal virtual hosted servers using the external domain names) capability broken in all FW releases (although with clever use of port forwarding rules, there is a workaround)
- VPN stability is an issue
- status/dashboard pages refresh constantly and slowly, dashboard is nearly useless (see earlier review by careful_reviewer)
- Killer flaw: constantly drops LAN connectivity - at random times, sometimes several times an hour, the RV220W will just stop passing any traffic or responding. These dropouts can be momentary or last 5 to 10 minutes. Recent firmware updates (to .17) seem to be worse than earlier versions. During drop outs, wired and wireless connections are affected, WAN connectivity is always lost, but sometimes LAN connectivity will be maintained (20% of the time). This behavior persists even when changing/upgrading modems from the ISP and even when relocating the router to another physical location. A friend with a RV220W also had the same experience with his RV220W.
I am about to replace this router, likely with a D-Link based on reviews from this site. I would be unlikely to consider another Cisco device at any time in the future unless and until I was convinced that the stability, reliability and useability issues had been addressed.
Sadly I have to I admit I lost my time and money with this router
August 27, 2013
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I'd like to share the issues I had with this router - it might help other prospective buyers to decide.
I bought this router in 2011 in order to replace my old DLink, hoping that a "small business router" will perform better ...
I've updated with latest firmware (latest version is 18.104.22.168, released more than one year ago).
The main issue with its web pages is the slowness. Big slowness on access / change anything in these Web pages. Any change applied is followed by a waiting period (seconds) in order to succeed.
A side effect of this is the "automatic refresh". This happens when displaying the "status / dashboard" pages. The automatic refresh happens every 9 seconds or so and it is not configurable. So I was looking to a page full of information, trying to quickly read as much as I could in those 9 seconds interval (because during refresh time the page content is removed). Very frustrating. Imaging you are reading a Web page which is removed every 9 seconds, with a gap of 5 seconds when you see a progress bar. Who is the User Interface / System Analyst which designed this UI ?
I tryed to encourage myself saying that not all the day the user is using the router Web pages, what is the most important is how this device handles its tasks in the network.
But here, Cisco grossly disappointed me.
Several times each day this router was doing a re-boot. The time was pretty random. You can imagine all users in my LAN having the network access cut (WAN and LAN). Everybody was looking at me - I am the "SysAdmin" for that network.
The next step for me was to look on Internet to see if I am the only one with this issue.
I tried to Google "RV220W re-boot" and I saw that I am not alone. A lot of places where people complained about this.
This is an example you may want to read:
https://supportforums.cisco.com/thread/2195130 (Title: RV220W rebooting at random intervals).
There is no resolution for this issue at this moment.
All kind of workarounds are proposed on forums, such as:
- downgrade to the oldest firmware 22.214.171.124 (what a shame, Cisco!)
- disable some firewall settings in "Firewall/Attack prevention/LAN (Local Network) Security Checks" ( disable Block UDP, disable "Block Fragmented Packets") - I did all of these with no effect
(Cisco claims that the re-boot is a legitimate action router takes to block an attack from WAN, so we need to lower the firewall security to avoid reboot!)
Looking on their Web site I learned that
to get support for Cisco you have to purchase a service contract !
The last straw was when I tried to create a thread on Cisco support forums (the only place where I could hope for free support - I am not a business, just a private user with its home computer(s)). The signup process was very slow when I submitted the form data (what kind of Web servers + software is running there - I had to wait seconds and seconds for the form submit to succeed?)
After I finally created the user, and activated it using the received E-mail, I was unable to login.
The message was:
Your login was unsuccessful for one of the following reasons:
•You entered your user ID and/or password incorrectly. Please try again.
•You recently registered or reset your password and our systems are updating your information. Please try again in 5 minutes.
The coolest advice was "... our systems are updating your information. Please try again in 5 minutes"! He he he...
I can assure you I tried again and again 5 minutes after 5 minutes with the same result. Even now, days after registration, the same "... our systems are updating your information" is displayed.
Anybody can try to create an user name and see on its own.
- random reboot multiple times a day
- slow Web UI + annoying refresh - usability irritation
- miserable non-paid support (basically non usable)
I wasted so much time and energy until I had to acknowledge that I lost my two hundred and something I paid for this piece of hardware. I have to put is in the correct place: the e-waste recycle bin.
For me Cisco looks like a big corporate with chaos inside, but no danger for loss since it sells a lot for enterprise systems (Cisco phones etc.). So the "home user" has no significant place in this picture.
VPN assymetric speed
April 18, 2013
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Some days ago I got two RV220W devices to test VPN perfomance and got the strange results. I built site to site VPN , IPSec preshared key.
A) AES 256/SHA512/DH Group 1536 Incoming speed Mbit/s 17,07 Outgoing-34,14
B) AES 256/SHA1/DH Group 1024 Incoming speed Mbit/s 33,83 Outgoing 77,66
C) AES 128/SHA1/DH Group 1024 Incoming speed Mbit/s 34.69 Outgoing 78,00
I did not expect to see assymetric speed.
Suppose Cisco knows why? :)
I would not recommend this router
April 10, 2013
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Usin the latest firmware atm (126.96.36.199) the router seems fairly stable to me..
However, I would really not recommend this router to anyone..
Looking at the firmware change log, the firmware still contains many bugs..
The VPN functionality is close to impossible setting up (I have not managed to do so for now)..
Cisco has not provided any VPN client for Mac OS X users, and the IPsec VPN is not compatible with iPhone/iPad (which was the main reason why i bought this router)..
If you do not need VPN functionality, you should definitely not buy this router..
If you really need VPN functionality that badly, you should definitely go for a more professional solution..
I chose this router because of the Cisco brand.. However, it looks like they have ditched their Small Business series..
Lacking in Development of good firmware
August 27, 2012
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TBH this router could have been great except for allowing Team F1 to develop the firmware for this device.
Frequent Random Reboots
DHCP Server slow at times.
WebGUI Very Laggy.
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