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Over In The Forums

My primary router is an ASUS RT-AC66U running the latest firmware (3.0.0.4.380.7378). The DNS in the WAN settings on this router is configured to use ...
Has anyone used HelloTech.com to solve Wi-Fi coverage issues?
Typical use case of the home Wi-Fi:a) Speed (bandwidth) is not important, as long as something above 40 Mbps (or 5 MB/s) can be maintained;b) Online g...
Hi,I have a BIG problem. I am using the standard software in the ac68U. But I am unable to redirect port 80 to my webserver. When checking the redirec...
I need to configure Asus TM-AC1900 as a router and Netgear Dual Band Gigabit WNDR3700 as a repeater. I used to use the Netgear as my router but switch...

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NortonLive Services logoSymantec has expanded its NortonLive online help services to include computer peripheral and network-related problems.

NortonLive Ultimate Helpdesk is a new subscription remote tech support service for Windows PCs that also includes support for network and select peripheral problems. Assistance is available 24 / 7 / 365 from "only U.S. and Canadian-based NortonLive Experts".

Services include diagnosis and resolution of Windows PC (XP, Vista and 7 only) setup, security, performance and maintenance problems. Also included are installation or set-up of a printer, scanner, smart phone, "MP3 player (including iPods)" or digital camera plus setup help for syncing your PC and smartphone.

Network-related help is also offered, covering installation and configuration of a wireless network (w/ security) and setup / troubleshooting of file and print sharing.

Every subscription requires a one-time setup service (and fee) that includes a security assessment, PC performance tuning and installation of NortonLive Easy Support software, which provides ongoing automatic computer "health checks, fixes, tune-ups and optimizations".

NortonLive Ultimate Help Desk is available immediately via two subscription plans. The Personal Plan for one PC is $19.99 / month or $199.99 / year, with a one time setup fee of $49.99. The Family Plan covers three PCs for $29.99 / month, $299.99 / year plus the $69.99 setup fee.

Norton also offers NortonLive Rescue Me, which sounds like more of a gateway to other NortonLive services. For $4.99, Norton folks will remote into your Windows system, run their "latest and greatest diagnostic tools" and "go over the report with you". Actually fixing the problem will probably cost you extra, which will be revealed in the "phone consultation with a NortonLive Expert to discuss best solutions".

Rescue Me also includes a "quick tune up of key system settings", which according to the Rescue Me FAQ, includes "include removing unneeded files and operating system functions" and "adjusting settings to improve data processing and web surfing speeds".

Over In The Forums

My primary router is an ASUS RT-AC66U running the latest firmware (3.0.0.4.380.7378). The DNS in the WAN settings on this router is configured to use ...
Has anyone used HelloTech.com to solve Wi-Fi coverage issues?
Typical use case of the home Wi-Fi:a) Speed (bandwidth) is not important, as long as something above 40 Mbps (or 5 MB/s) can be maintained;b) Online g...
Hi,I have a BIG problem. I am using the standard software in the ac68U. But I am unable to redirect port 80 to my webserver. When checking the redirec...
I need to configure Asus TM-AC1900 as a router and Netgear Dual Band Gigabit WNDR3700 as a repeater. I used to use the Netgear as my router but switch...