Like every other website on the planet, SmallNetBuilder uses cookies. Our cookies track login status, but we only allow admins to log in anyway, so those don't apply to you. Any other cookies you pick up during your visit come from advertisers, which we don't control.
If you continue to use the site, you agree to tolerate our use of cookies. Thank you!

Router Charts

Click for Router Charts

Router Ranker

Click for Router Ranker

NAS Charts

Click for NAS Charts

NAS Ranker

Click for NAS Ranker

More Tools

Click for More Tools

Services & Apps

NortonLive Services logoSymantec has expanded its NortonLive online help services to include computer peripheral and network-related problems.

NortonLive Ultimate Helpdesk is a new subscription remote tech support service for Windows PCs that also includes support for network and select peripheral problems. Assistance is available 24 / 7 / 365 from "only U.S. and Canadian-based NortonLive Experts".

Services include diagnosis and resolution of Windows PC (XP, Vista and 7 only) setup, security, performance and maintenance problems. Also included are installation or set-up of a printer, scanner, smart phone, "MP3 player (including iPods)" or digital camera plus setup help for syncing your PC and smartphone.

Network-related help is also offered, covering installation and configuration of a wireless network (w/ security) and setup / troubleshooting of file and print sharing.

Every subscription requires a one-time setup service (and fee) that includes a security assessment, PC performance tuning and installation of NortonLive Easy Support software, which provides ongoing automatic computer "health checks, fixes, tune-ups and optimizations".

NortonLive Ultimate Help Desk is available immediately via two subscription plans. The Personal Plan for one PC is $19.99 / month or $199.99 / year, with a one time setup fee of $49.99. The Family Plan covers three PCs for $29.99 / month, $299.99 / year plus the $69.99 setup fee.

Norton also offers NortonLive Rescue Me, which sounds like more of a gateway to other NortonLive services. For $4.99, Norton folks will remote into your Windows system, run their "latest and greatest diagnostic tools" and "go over the report with you". Actually fixing the problem will probably cost you extra, which will be revealed in the "phone consultation with a NortonLive Expert to discuss best solutions".

Rescue Me also includes a "quick tune up of key system settings", which according to the Rescue Me FAQ, includes "include removing unneeded files and operating system functions" and "adjusting settings to improve data processing and web surfing speeds".

More Stuff

Wi-Fi System Tools
Check out our Wi-Fi System Charts, Ranker and Finder!

Featured Sponsors



Support Us!

If you like what we do and want to thank us, just buy something on Amazon. We'll get a small commission on anything you buy. Thanks!

Over In The Forums

Ahamed Nafeez said his VORACLE attack works against VPN services that use the highly regarded OpenVPN protocol (or similar protocols) by default and a...
Hi,So I have a new NAS coming which will be connected to an AiMesh Node (RT-AC5300). Also directly connected to the same node are the devices most com...
Thinking about upgrading the RT-N66U and was wondering what you guys think I should go to. Currently run a 200 mbps connection hardwire, but WiFi on 5...
So I've got my Samba Network Place set up through USB 3.0 on the AC3100. I can copy files onto the drive and view the files, watch on the media server...
I finally got the OpenVPN Server on my RT-88U router to host my Chromebook (ASUS C300) now that I'm running Merlin V384.6. That Chromebook does not (y...

Don't Miss These

  • 1
  • 2
  • 3