Like every other website on the planet, SmallNetBuilder uses cookies. Our cookies track login status, but we only allow admins to log in anyway, so those don't apply to you. Any other cookies you pick up during your visit come from advertisers, which we don't control.
If you continue to use the site, you agree to tolerate our use of cookies. Thank you!

Router Charts

Click for Router Charts

Router Ranker

Click for Router Ranker

NAS Charts

Click for NAS Charts

NAS Ranker

Click for NAS Ranker

More Tools

Click for More Tools

Is Ecobee stomping Nest?

In the wake of falling consumer demand across the entire connected home market, Nest connected thermostats have been removed from Apple's shelves, just as the Apple HomeKit compatible Ecobee 3 became available in the US. Recode reported that "Apple declined to comment on the decision, beyond noting that it constantly changes its retail merchandise mix."

Argus Insights dug into consumer feedback for the two smart thermostat manufacturers to find that consumers are currently more satisfied with Ecobee thermostats than those made by Nest. (In the plots below, dot size indicates the number of reviews analyzed.)

Ecobee vs. Nest delight

Consumers are finding more delight with Ecobee thermostats than with Nest

Examining shifts in consumer delight since March of this year, it is clear that Ecobee has been stepping up its game. In March, Nest thermostats had higher delight levels than Ecobee, but as time went on, Nest saw fewer reviews and Ecobee surpassed them in delight.

Thermostats, however, are not Nest’s only stake in the connected home market. Nest recently branched out from their focus on smart thermostats to offer a Nest Security Camera, but things are not looking great for Nest in this new space either. Consumers are generally disappointed with the Nest Cam, reporting delight levels far below the market average. It appears that consumers are losing interest in Nest devices as they are finding delight with other companies in the IoT space.

Nest Cam interest fading

Nest Cam is seeing waning interest and far lower delight scores than the market average

There is no way to know if Apple removed Nest products due to this consumer trend. Apple stripped its shelves of rival wearables before the launch of the Apple Watch, so removing Nest devices may just be a play in anticipation of HomeKit revelations. Nevertheless, Nest appears to be losing its prowess in the smart thermostat space while at the same time, struggling to break into the security camera market.


John Feland is founder and CEO of market intelligence company Argus Insights. Argus analyzes online consumer reviews volume and sentiment to measure the degree to which products satisfy market demand.

Wi-Fi System Tools
Check out our Wi-Fi System Charts, Ranker and Finder!

Support Us!

If you like what we do and want to thank us, just buy something on Amazon. We'll get a small commission on anything you buy. Thanks!

Over In The Forums

About 2 weeks ago, I noticed a device I didn't recognize in my home named MT7681 which I blocked via Wireless Mac Filtering, this morning I realized t...
No matter how long I hold down the reset button, the router will not enter rescue mode. I believe default values in nvram are not set correctly, or th...
I have a router RT-AC68U running 380.70 on a small network containing a backup server in an offsite location. Access is only required on occasion. I a...
hi guys help me out to repair my router i was trying to install tomato firmware and it failed after that i clear nvram now i am not able to get CFE mi...
I managed to softbrick attempting to upgrade to the latest dd wrt on my rt-ac5300. Since the upgrade was not taking, (believe the issue was chrome) I ...

Don't Miss These

  • 1
  • 2
  • 3