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More Configuration & Features

Once the extension is created in AMP, each phone itself must still be set up. The AAH manual has instructions for doing this with a few soft and "hard" phones. Basically, the IP address of the AAH server has to be entered into the phone as well as the extension number and password. Once that's done the phone should work. Testing should then be done by making and receiving calls, both to internal extensions and phones beyond the AAH PBX.

The Maintenance tab allows you to inspect many of the system settings and lets you change config files, edit the database, and view log files. But it's also the least user-friendly of the tabs since there aren't any in-page instructions. Clicking on the Maintenance tab first brings up the System Status (Figure 6). You can also check other system information and make configuration changes manually.

System Status
Figure 6: System Status

(click image to enlarge)

Other handy features of the Maintenance tab are the Reboot and Shutdown buttons under the System Status. This allows you to have more control over your machine when you can't get to it.

The Reports tab (Figure 7) is very simple and has just four categories: call logs; compare logs; monthly traffic; and daily load. Some of these reports are a bit lacking and don't let you check a wide range of data.

Reports screen

Figure 7: Reports screen
(click image to enlarge)

The Compare Calls function only lets you see the number of calls between up to four consecutive days, monthly traffic only allows consecutive months, and daily load only allows selection of one day at a time. One handy feature of the call logs report, though, is that it allows you to export the logs to a PDF or CSV file.

The Panel tab (Figure 8) is an operator panel constructed in Flash. It contains the different extensions, queues, and trunks and allows you to see who is using the system. You can also transfer calls, hang up lines, and set up conference calls via the panel.

Operator panel
Figure 8: Operator panel

(click image to enlarge)

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