Like every other website on the planet, SmallNetBuilder uses cookies. Our cookies track login status, but we only allow admins to log in anyway, so those don't apply to you. Any other cookies you pick up during your visit come from advertisers, which we don't control.
If you continue to use the site, you agree to tolerate our use of cookies. Thank you!

Router Charts

Click for Router Charts

Router Ranker

Click for Router Ranker

NAS Charts

Click for NAS Charts

NAS Ranker

Click for NAS Ranker

More Tools

Click for More Tools

Summing It All Up

After my experience with these two services, my bottom line is that there is no real winner. While I'm sure some of you think that's a cop-out, please look at Table 4 to see the reasoning behind my conclusion. The table lists key attributes of VoIP service that buyers will be looking for and which service is better.

Key Attribute Advantage
Ease of Installation Tie
Customer Service Vonage
Cost - US calling Tie
Cost - International calling Skype
Calling Features Vonage
Local number availability Vonage
Voice quality Tie
Call completion Tie
Free calling Skype
Table 4: Skype and Vonage compared

You can see that neither service has the advantage for about half the attributes, and for the rest, Vonage gets three wins while Skype gets two - hardly an overwhelming majority. The reason I gave Vonage a plus for Customer Service in spite of my not-so-stellar experience is that at least they offer live help, while Skype help is via its "knowledge base" and website form only.

All that being said, I think I can boil it down to an even simpler bottom line. If you're a traditional phone user, do most of your calling from your home or office, and spend more time on your phone than your computer, then Vonage (or one of the other conventional VoIP providers) would probably be your choice. Skype's lack of live customer service and emergency-calling (911) support, pre-paid billing model, and computer-dependence make it not yet ready to be your only phone connection.

On the other hand, if you have a computer-centric lifestyle, find yourself frequently voice and text chatting simultaneously and communicate mostly with other like-minded folks, then Skype is a better choice. It can even be the way to go as a second line for a home-based business, as long as you don't need to do any faxing - which Skype can't handle - and don't need any of the fancy call-forwarding tricks that Vonage can do.

Wi-Fi System Tools
Check out our Wi-Fi System Charts, Ranker and Finder!

Support Us!

If you like what we do and want to thank us, just buy something on Amazon. We'll get a small commission on anything you buy. Thanks!

Over In The Forums

HelloI use an rt-ac68u and a dsl-ac68u with stock firmware as aimesh nodes. Is it possible to use their ethernet ports too? I tried to connect a PC li...
Hi everyone,I have been trying to set things up (as per the attached LL design), but I was wondering if anybody can help maybe and stop me if I'm head...
Hello everyone,I have posted my problems with a QNAP TS-212P and duplicate files and directories/files being renamed :
Just curious as to why the vertical axis on the 24-hour traffic analyser is not set to display the data better...View attachment 20951
since going to 384.14_2 I lose wireless sometimes and have to reboot the router. always comes back after reboot. wired connections fine. this is the f...

Don't Miss These

  • 1
  • 2
  • 3