Features - more
The Shares menu lets you create or delete shares, designate a share for public access, and enable Media Serving on the selected share. If Public Access for a share is turned off, you can grant individual users full, read only or deny access.
WD MyCloud Shares menu
The Cloud Access menu shows you the connection status of your My Cloud NAS. You can also manage each user's access to the cloud. In the center of the screen, you can update the login email, resend the registration email or delete the user's remote access.
Below, you can see that there are currently three connected cloud devices accessing My Cloud for user "cellison". The "Get Code" button generates a 12 digit activation code that can be used to link devices to a user's My Cloud account. The 12 digit code expires after 48 hours if not used.
WD My Cloud Cloud Access menu
The "Safepoints" feature in the My Cloud was first introduced in the WD My Book Live. It remains unchanged, though the user interface has been updated to match the My Cloud's new style. A Safepoint is a whole-drive snapshot of your NAS that can be taken on demand or on a scheduled basis. Safepoints can be incrementally updated manually or automatically daily, weekly, or monthly. Safepoints can be stored on an attached USB drive or to any network share.
I've created a gallery to show each step in creating a Safepoint backup. For my test, the Safepoint was backed up onto a ReadyNAS share. Both NASes were connected with Gigabit Ethernet. The 93 GB Safepoint took four hours and fifteen minutes for a rate of about 6 MB/sec. The last image in the gallery shows that the files were stored in their original format on the target share.
The Settings menu has six sub menus. For the sake of completeness, I have included a short gallery showing each of the screens. Most of the choices are self-explanatory.
Of course, the whole idea behind buying a device with Personal Cloud features is to access the device remotely. Each person accessing the My Cloud NAS remotely needs to have a WD MyCloud.com account. Setting up remote access is very easy. WD does all of the hard work of connectivity behind the scenes.
If your router supports UPnP and it is enabled, My Cloud will automatically open ports. If it can't open the required ports, it will establish a relay connection. The help box in the Cloud Access Connection Options explains this as shown below:
Cloud Access Connection Options
If you want to access content on your My Cloud via web browser, the browser must support Java. This leaves out mobile devices like the iPad and Android-based devices, but there are apps for them that I'll get to shortly.
On my first attempt at browser-based access, I got all the way through the login screens and authenticated with my NAS credentials. But when the browser tried to display my shares, I got a Java error message. I installed Version 7 update 40, but continued to have problems with all of my browsers on my Windows 7 computer. (Firefox, 24.0, IE 9.08 and Chrome 30.0) Subsequent uninstallations and reinstallations of Java didn't get Java properly installed on my computer, so I never got to experience the browser-based access to My Cloud on the Windows platform. I realize that the problems are related to Java, not to Western Digital, but many people don't run Java in their browsers.
I had better luck with my Mac. I installed Java Version 7 Update 40 and was able to successfully connect with both Firefox and Safari to the My Cloud. After logging in, my shares were available to be mounted in the Finder.The screenshot below shows the Public folders on the My Cloud and my Mac . This made for a seamless drag-and-drop experience.